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ORDER INFORMATION
Delivery fees are added to you item based on the amount of
your order or type of delivery requested. Fan-Zone.Com will
collect a 7% sales tax on all orders being delivered to the
recipient in New Jersey and 6% in Florida.
HOURS OF OPERATION
Our hours of operation are EST Monday through Thursday 9:00
am - 5:00 pm, Friday 9:00am - 4:00 pm, Saturday 9:00 am -
2:00 pm, and we are closed on Sunday. Orders maybe
placed at any time, but our Customer Service Department will
only be available during the hours specified.
OUR GUARANTEE
At Fan-Zone.Com we provide a guarantee of your
satisfaction on every order. We guarantee to deliver your
order in a timely manner. If you are not completely satisfied, let us
know and we will do whatever we can to provide you with
complete satisfaction. Your satisfaction is our goal whether it
is by calling us directly or through your on-line order. If you
are not completely satisfied or have any questions, please
E-mail us at
or contact Customer
Service at 1-888-554-3158.
PLEASE NOTE: In those rare instances when demand
outstrips supply of a particular item, we reserve the right to
replace that item with one of equal or greater value.
DELIVERY/SHIPPING INFORMATION
Order Processing Time-
Shipping Methods-
Shipping Policies-
Curbside Delivery-
Standard Ground Delivery- This will typically be delivered in 3 to 10 days from the
requested shipment date. This is dependent upon many factors such as the area
it is being delivered to and the overall shipping traffic.
US ORDERS
We do not deliver to Alaska, Hawaii, The Virgin Islands,
American Samoa, Canal Zone, Guam, Mariana Islands,
Puerto Rico.
INTERNATIONAL DELIVERIES
International deliveries are not currently available.
PAYMENT METHODS
Online ordering is TOTALLY secure and we accept all major
credit cards. We currently accept American Express, Visa,
MasterCard, and Discover.
CONFIDENTIALITY
Your credit card information will be kept strictly confidential.
Fan-Zone.Com has done its best to provide the most secure
sight it can to keep your personal information confidential. As
additional technology becomes available on the World Wide
Web, we will incorporate it into our sight to further your
protection. If you feel more comfortable you can call us
directly at 1-888-554-3158.
ADDITIONAL INSTRUCTIONS
Ensure that the information you entered is accurate and
complete. This will help to avoid any delays or problems with
your order. Please print or save a copy of your complete
order for your own records. All addresses should include a
complete street address and zip code. No orders are
accepted for P.O. boxes, Rural Routes, APO and FPO. All
military orders must have base name , building number and
phone number. Orders are not recommended to be sent to
hotels, ships, airports or military bases and cemeteries.
WARRANTY SERVICE
CANCELLATION POLICY
RETURN POLICY
DAMAGE CLAIMS
REFUSED SHIPMENTS
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